Privacy Policy for The Lotus Collective

Justine Campbell and Mindquest Group Australia Pty Ltd

 Effective: June 2025

Contact: [email protected]

 

1. Introduction

This Privacy Policy explains how Justine Campbell and Mindquest Group Australia Pty Ltd (referred to as “we,” “us,” or “our”) collect, use, store, and protect your personal data when you access and interact with The Lotus Collective membership portal or the broader website at www.justinecampbell.com.au (the “Site”).

By accessing our Site or engaging with any of our services—including but not limited to coaching, courses, community forums, workshops, newsletters, or downloads—you are agreeing to the terms outlined in this Privacy Policy.

If you do not agree with any part of this policy, please refrain from using the Site or our services.

 
2. What We Collect

We may collect personal data you voluntarily provide when:

  • Signing up for The Lotus Collective or our newsletter
  • Downloading resources or lead magnets
  • Registering for a course, masterclass, or event
  • Contacting us directly via email or contact forms
  • Browsing the Site (which collects standard usage data)

Information we may collect includes:

  • Full name
  • Email address
  • Location (e.g. country or city)
  • Profession or business-related information
  • Responses to reflection forms or surveys
  • IP address and device/browser type
  • Usage patterns (e.g. time spent on specific pages)

3. How We Use Your Data

We use your data to:

  • Provide access to The Lotus Collective membership platform
  • Tailor content and recommendations to your interests
  • Send you newsletters and relevant communications (if subscribed)
  • Respond to your enquiries or provide support
  • Improve our offerings based on usage patterns and feedback
  • Conduct occasional surveys or feedback loops
  • Meet legal and regulatory obligations, if applicable

 
4. Data Protection and Security

We take data security seriously.

Mindquest Group Australia Pty Ltd uses industry-standard technologies and practices to safeguard your information and protect it from unauthorised access, misuse, or disclosure. While no system is 100% secure, we do everything within reason to protect your data.

 
5. Cookies and Tracking

This Site uses cookies and similar technologies to enhance your user experience. These help us:

  • Understand how you interact with our website
  • Offer tailored content
  • Track usage patterns for internal analysis

You can choose to disable cookies via your browser settings at any time. Visit these links for guidance:

6. Third-Party Links

From time to time, we may link to third-party websites or tools. These are not governed by our Privacy Policy. We encourage you to review the privacy policies of any external sites you visit.

 
7. Sharing Your Information

We do not sell, lease, or share your personal information with unauthorised third parties.

We may disclose your information:

  • With your explicit consent
  • When legally required (e.g. court order, regulatory request)
  • To trusted service providers (e.g. email or platform providers) under confidentiality agreements, and solely for service delivery purposes
 
8. Your Rights & Choices

You have the right to:

  • Access, amend, or delete your personal data
  • Withdraw consent or unsubscribe from communications at any time
  • Request a copy of the data we hold on you

Simply email us at [email protected] and we’ll respond within a reasonable timeframe.

 
9. Membership-Specific Considerations

As a member of The Lotus Collective, any data collected through application forms, private coaching interactions, or group engagement may be used to:

  • Enhance your experience within the community
  • Offer tailored support, resources, and recommendations
  • Ensure the integrity and alignment of the group space

Your confidentiality is respected. Group engagement or feedback is only used in aggregated or anonymised formats unless you’ve given direct consent otherwise.

 

10. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page and noted by the “Effective” date above. Continued use of the Site or The Lotus Collective after changes indicates your acceptance.

Questions?

If you have any questions about this policy or how your data is used, please contact us at:
 📧 [email protected]