Terms & Conditions

The Lotus Collective | Justine Campbell |
Mindquest Group Australia Pty Ltd

Effective: June 2025

Contact: [email protected] 

 

1. Overview

These Terms & Conditions (“Terms”) govern your access to and participation in The Lotus Collective membership portal, as well as your use of www.justinecampbell.com.au (the “Site”), operated by Mindquest Group Australia Pty Ltd (“we,” “us,” “our”).

By using the Site or joining The Lotus Collective (“Membership,” “Platform,” or “Community”), you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or agreements related to specific services. If you do not agree, please do not enrol, purchase, or access the membership.

 

2. Who This Is For

This Membership is for women 18+ who are seeking growth, clarity, and alignment in midlife. You confirm that you have the legal authority to enter into these Terms and agree to use this platform responsibly and respectfully.

 

3. Community Conduct & Confidentiality

The Lotus Collective is a values-driven space. You agree to:

  • Participate with kindness, maturity, and integrity.
  • Honour confidentiality of shared stories and reflections.
  • Avoid self-promotion, solicitation, or external marketing unless explicitly invited.
  • Refrain from harmful, defamatory, or disruptive behaviour.

We reserve the right to suspend or remove access without refund if community guidelines are breached.

 

4. Coaching Disclaimer

All teachings, exercises, and prompts in The Lotus Collective are for educational and coaching purposes. This is not a substitute for therapy, counselling, legal, or medical advice.

You accept full responsibility for your decisions, experiences, and actions resulting from participation in the platform.

 

5. Payments, Cancellations & Refunds

Your membership is a paid offering. All prices are stated in AUD unless noted otherwise.

  • All purchases are final. No refunds are issued for change of mind.
  • You may cancel your subscription at any time; your access will continue until the end of your current billing cycle.
  • We reserve the right to change pricing or offer limited-time promotions. If pricing changes for future access, we’ll provide adequate notice.

 

6. Intellectual Property

All content—whether written, visual, audio, or downloadable—is the intellectual property of Justine Campbell and Mindquest Group Australia Pty Ltd.

You may not:

  • Share, distribute, modify, or republish content outside the Membership
  • Use it in your own coaching or business practice without written consent

Any breach of this clause may result in immediate removal and potential legal action.

 

7. Site & Technology Use

We aim for seamless access, but technical issues may occur. You acknowledge that:

  • Your access may depend on third-party providers (e.g. Kajabi)
  • You are responsible for your own internet connection and device access
  • We are not liable for temporary downtime or disruption

If technical support is needed, contact [email protected].

 

8. Links to Third Parties

The Site and Membership may contain links to third-party resources. These are provided for your convenience but are not governed by our policies. We are not responsible for the privacy practices, content, or services of third-party sites.

 

9. Limitations of Liability

To the fullest extent allowed by law, Mindquest Group Australia Pty Ltd will not be liable for:

  • Any direct or indirect damages related to use of the Site or Membership
  • Emotional, financial, or business decisions made based on content
  • Any third-party platform or merchant service used to deliver the Membership
  • Technical interruptions beyond our control

Your sole remedy for dissatisfaction with the Site or Services is to discontinue use.

 

10. Indemnification

You agree to indemnify, defend, and hold harmless Mindquest Group Australia Pty Ltd from any claims, losses, expenses, or liabilities resulting from:

  • Your use or misuse of the Site or Membership
  • Breach of these Terms or applicable laws
  • Infringement on third-party rights

 

11. Dispute Resolution & Governing Law

These Terms are governed by the laws of New South Wales, Australia. If a dispute arises, we agree to first attempt resolution in good faith. If unresolved, any legal proceedings must take place in NSW and will follow the processes of the Australian Arbitration Association, if applicable.

 

12. Testimonials & No Guarantees

Testimonials shared are personal experiences and do not guarantee future results. You understand that outcomes depend on your own readiness, participation, and implementation.

 

13. Changes to Terms

We may update these Terms occasionally. Continued use of the Site or Membership constitutes acceptance of revised terms. You will be notified of material changes via email or platform notice.

 

14. Contact

Any questions or concerns can be directed to: 📧 [email protected]